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Dear Parents |
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Recently many of you may not have been receiving the SMS from P-Com due to the Telecom Regulatory Authority of India’s (TRAI) latest |
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policy on blocking spam messages. TRAI will convert the existing Do Not Call Registry (DNCR) to the National Customer Preference |
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Registry (NCPR), and those subscribing to it will not receive any unsolicited promotional calls and text messages. We have found a way to |
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de-register from this and all the parents are requested to follow any of the methods that are listed below and de-register your phone |
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number to receive SMS from P-com. |
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HOW TO DE-REGISTER FROM THE NATIONAL CUSTOMER PREFERENCE REGISTER (NCPR) |
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You may de-register yourself from the NCPR using either a voice call on 1909 or through SMS. You will start receiving commercial |
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communications on your telephone after de-registration. |
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A. DE-REGISTRATION BY DIALING 1909 |
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Dial 1909, listen to the instructions and choose one of the following to de-register |
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Through Customer care executive |
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Through IVRS (Interactive Voice Response System) |
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A1. DE-REGISTRATION THROUGH CUSTOMER CARE EXECUTIVE: |
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Call the toll free number 1909 and select to de-register through customer care executive. |
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Ask the customer care executive to de-register you from NCPR. |
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The customer care executive will accept the request and confirm the same. |
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You will also get an SMS confirming your de-registration. |
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A2. DE-REGISTRATION THROUGH INTERACTIVE VOICE RESPONSE SYSTEM (IVRS) |
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Call the toll free number 1909 and select to de-register through the IVRS. |
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Follow the instructions of the IVRS to get de-registered. The IVRS will confirm your selection to get de-registered. |
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You will get an SMS confirming your de-registration. |
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B. DE-REGISTRATION OF PREFERENCE THROUGH SMS |
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Send SMS “STOP” to 1909. |
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You will get an SMS informing you of your de-registration request and seeking your confirmation through SMS. |
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Send an SMS confirming your request. |
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On receipt of confirmation, the Access Provider will again send an SMS confirming your de-registration. |
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Thanking you |
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Principal |
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SVIS |
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